Tom Jenkins had never thought a simple day at the office could turn into such a desperate crisis. It started out like any other Tuesday: he woke up, grabbed a quick breakfast, and headed to work in his usual manner—coffee in one hand, a briefcase in the other. It was a routine he had down pat. Little did he know, today would challenge him in ways he never anticipated.
The morning flew by in a whirlwind of meetings and emails. Tom had been so


