I have got sky q on panasonic tv tb 50w60aey TV, I have sky q setup to come on straight away when I turn on the TV and press sky button on the sky remote. I already reset my TV and sky q, and everything seems to be working. But I was watching something on

What you experienced with your Sky Q box playing the program from the beginning after it finished is a common feature known as "autoplay." When you reach the end of a recording, Sky Q will often automatically start playing the program again from the beginning if there's no other action taken. This is designed for convenience, allowing viewers to rewatch content easily. If you are concerned about any potential issues, here are a few things to consider: 1. **Autoplay Feature**: Autoplay can usually be disabled in the settings. If you would prefer it not to replay automatically, you can look for playback settings in the Sky Q menus. 2. **Sleep Timer**: Some TVs have a sleep timer feature that can turn off the TV after a certain period. If you were trying to watch something for a while but fell asleep, this feature might turn off your TV after a set time, but it doesn't necessarily affect the Sky Q box. 3. **Updates**: Ensure that both your TV and Sky Q box have the latest updates installed, as this can prevent any potential glitches or issues. 4. **Functionality**: As long as the playback feature is working as expected (e.g. you can pause, fast-forward, and rewind without issues), there's likely nothing to worry about. If you experience any other unusual behavior or issues with your Sky Q box, you may want to reach out to Sky’s customer support for further assistance. Update (2025-12-27): To control your Sky Q box using your Amazon Echo Dot, you need to ensure that your Alexa device is linked to your Sky Q box. Here’s how to do that: 1. **Set Up Alexa Voice Control**: If you haven't already, you need to enable the Sky Q skill on your Alexa app. To do this: - Open the Alexa app on your smartphone. - Tap on "More" at the bottom right. - Select "Skills & Games." - Search for "Sky Q" and enable the skill. - You may need to sign in with your Sky account credentials to link the skill. 2. **Link Devices**: Once the skill is enabled, your Alexa device should be able to recognize your Sky Q box. Make sure that both your Echo Dot and Sky Q box are connected to the same Wi-Fi network. 3. **Use Voice Commands**: You can then start using voice commands to control your Sky Q box with Alexa. For example, you can say, "Alexa, ask Sky Q to play [show/movie name]." ### Additional Notes: - Make sure your Sky Q box is on and the relevant settings in both the Sky Q box and the Alexa app are properly set up. - Some features may vary based on the region or updates to the skill. - If you encounter issues, it's a good idea to check for any firmware updates for both the Sky Q box and the Echo Dot, as well as ensuring that the Alexa app is up to date. If you've followed all these steps and still can't control your Sky Q with Alexa, you may need to troubleshoot or check support resources for either Sky or Amazon. Update (2026-01-04): Based on your description, it sounds like your Sky Q system is functioning as intended. You mentioned that you were watching Sky recordings and then switched back to normal TV before shutting down both your TV and Sky Q quickly. Here are a few points to consider: 1. **Normal Operation**: If you're able to access your Sky recordings without any issues after turning everything back on, it indicates that your Sky Q is working normally. 2. **Quick Shutdown**: Shutting down both the TV and Sky Q quickly should not cause any damage or issues, as long as you are not interrupting any recordings or updates. However, it's always a good practice to let devices finish their processes before powering down, especially if the Sky Q is in the middle of recording or updating. 3. **Occasional Glitches**: Like any electronic device, Sky Q can occasionally experience glitches or software issues. If you were to run into problems such as difficulty accessing recordings or the system not responding, a simple reboot of the Sky Q box or the TV might fix the issue. 4. **Monitoring for Future Issues**: Keep an eye on the system over the next few days. If you notice any irregularities, consider restarting your Sky Q box or performing a software update if one is available. In summary, from what you've described, it doesn't seem like there is anything to worry about with your Sky Q. Just keep an eye on it for any unusual behavior. Update (2026-01-17): It sounds like you've accidentally pressed the navigation up button on your Sky Q remote while watching a recording. This accidental navigation shouldn’t cause any permanent issues with your Sky Q system, your recordings, or the live TNT Sports channel. Here's what you can do: 1. **Check Status**: After pressing the button, you may have navigated to a different menu or option. Simply press the "Home" button on your Sky Q remote to return to the main menu. 2. **Playback**: If your recording or the TNT Sports channel was interrupted or paused, you can easily resume playback by selecting it again from the recordings or live TV. 3. **Settings**: If everything appears fine and you can still access your recordings, there’s no need to worry. Your Sky Q should function normally the next time you turn your TV on and use it. 4. **Power Cycling**: If you do encounter any issues, you can simply restart your Sky Q box or the TV itself. Power cycling can often resolve minor glitches. In summary, you should be good to go! If you have further specific issues, feel free to ask. Update (2026-01-17): It sounds like you accidentally pressed the navigation up button on your Sky Q remote while using your Panasonic TV to watch TNT Sports 1 HD through your Sky Q setup. Fortunately, pressing the navigation button typically won't cause any issues with your recordings or the Sky Q service itself. Here's what happens: 1. **Sky Q Recordings**: Your recordings remain intact. Accidentally navigating upward in the menu should not have deleted or modified any of your recordings. You can always check your recordings to ensure everything is there. 2. **TNT Sports**: If you were watching TNT Sports 1 HD and pressed the navigation button, it might have just taken you up one menu level. You can simply select the channel again or navigate back to where you were watching. 3. **Next Time You Use Sky Q**: When you turn on your Panasonic TV and Sky Q, it should function normally, with access to your recordings and TNT Sports available. If you experience any issues, you can always restart the Sky Q box by unplugging it for a minute and plugging it back in. If you encounter any abnormal behavior with your Sky Q box or the channels, you could perform a software update or check your connections, but it sounds like everything is likely just fine. Update (2026-01-23): It sounds like your Sky Q and Panasonic TV are set up to work together properly. Based on your description, if your mum turned off the TV without shutting down the Sky Q, there's typically no issue. The Sky Q box should remain in a standby mode, and it won't automatically turn itself back on just because the TV is turned on. When you turn on the TV and press the Sky button on the Sky remote, it should still respond as expected in the future, provided that no settings on either device were changed. Sky Q is designed to resume from standby without issues unless there’s a fault or a change in settings. You should be good to go! Just make sure you're regularly checking the connections and settings of both devices. If the Sky Q refuses to respond properly in the future, you can try rebooting it or checking any AV settings that may affect their interaction. Update (2026-01-25): It sounds like your Sky Q setup is functioning as expected. When you quickly switch from a recorded program back to live TV, there can sometimes be a slight delay as the box transitions between the two sources. This is normal, especially if you paused or stopped a recording, as Sky Q may need a moment to re-establish the connection to live TV. However, if you notice any of the following issues, you may want to investigate further: 1. **Frequent Freezing or Buffering**: If the picture constantly freezes or you experience buffering when switching channels or accessing recordings, it could indicate a problem with the setup or internet connection. 2. **Errors or Crashes**: If you receive error messages or the Sky Q box crashes/restarts regularly, that's not typical behavior and may require troubleshooting. 3. **Poor Picture Quality**: If you notice a drop in picture quality that doesn’t resolve itself, that could also be a sign of an issue. Generally, if the system responds well and allows you to switch between recorded content and live TV without consistent problems, there's likely nothing to worry about. If issues persist or worsen, consider restarting your Sky Q box, checking your internet connection, or reaching out to Sky support for assistance. Update (2026-01-25): It's quite normal for Sky Q to switch back to normal TV quickly when you exit a recording or live program. This behavior can depend on several factors, such as settings related to power-saving modes or the specific way your TV and the Sky Q box are integrated. If you are experiencing any issues, such as slow response times, freezing, or if the Sky Q box is not behaving as expected, you might want to try the following steps: 1. **Check Connections:** Make sure all cables (HDMI, power, etc.) are securely connected. 2. **Restart the Sky Q Box:** Unplug the Sky Q box from the power supply for about 30 seconds, then plug it back in and wait for it to reboot. 3. **Software Update:** Ensure that your Sky Q box is running the latest software. You can check for updates in the settings menu. 4. **Check Settings:** Look into the settings for any options related to power-saving or quick resume features. 5. **Test with Other Sources:** If you notice unusual behavior only with Sky Q, try using other sources on your TV (like a different HDMI input) to see if they exhibit similar issues. If everything seems to be functioning well and you are not experiencing any significant drops in performance or quality, then there is likely nothing to be worried about. If problems persist, contacting Sky support for further guidance or potential troubleshooting would be a good next step. Update (2026-01-26): What you’re describing with your Sky Q box and its interaction with your Panasonic TV is perfectly normal. Sky Q is designed to provide a seamless transition between different viewing sources, including Sky content and regular TV broadcasts. However, there are a few things to consider regarding the behavior you experienced: 1. **Quick Switching**: Switching from Sky Q recordings back to normal TV can happen quite rapidly, especially if you're using the Sky remote and the TV supports HDMI-CEC (Consumer Electronics Control). This feature allows devices connected via HDMI to communicate with each other, enabling functionalities such as automatic input switching. 2. **Performance**: If you noticed any slow response times or if the Sky Q box appeared to lag when switching between recordings and live TV, this may not indicate an issue. However, if you encounter frequent or prolonged delays, it could be worth troubleshooting by restarting your Sky Q box or checking for any software updates. 3. **HDMI Connections**: Ensure that your HDMI cable is securely connected and that it’s of good quality. Poor connections can sometimes cause display issues or delays. 4. **Settings**: Check your Sky Q settings to make sure everything is configured as you prefer, especially in terms of audio and video output. 5. **Updates**: Ensure your Sky Q box and TV have the latest firmware updates installed. Keeping devices up to date can help improve performance and fix potential bugs. If everything seems to be working well and the transitional behavior is smooth, there's likely no need to worry about your Sky Q system. If you do start experiencing more significant issues, contacting Sky customer support may be beneficial for further assistance. Update (2026-01-26): It sounds like your Sky Q system is functioning normally. Since you were able to access a Sky Sports channel after briefly stopping a recording and switching back to normal TV, it indicates that there are no major issues with your Sky Q setup. If you can continue to watch live TV, access your recordings, and navigate the Sky Q menus without any problems, then everything seems to be working as it should. However, if you notice any specific issues in the future, such as playback problems, freezing, or error messages, it might be worth troubleshooting or contacting Sky customer support for assistance. For now, enjoy your viewing!