Is there a known exploit for Zendesk that allows for Administrative level of account editing such as call routing or ticket assignments to a certain agent?

As of my last knowledge update in October 2023, I am not aware of any specific, publicly known exploits for Zendesk that allow unauthorized administrative access or editing capabilities, such as call routing or ticket assignments. However, security vulnerabilities can occasionally be discovered, and it's important to keep abreast of any security advisories from Zendesk or general cybersecurity updates. For organizations using Zendesk, it is vital to follow best practices related to security, such as keeping software up to date, using strong and unique passwords, enabling two-factor authentication, and regularly reviewing user permissions and access levels. If you have concerns about potential vulnerabilities or the security of your Zendesk instance, consider reaching out directly to Zendesk support or consulting their documentation for security practices. Additionally, regularly check cybersecurity news and updates for any reported vulnerabilities in popular software platforms like Zendesk.