How do you involve your manager and/or others when you make a decision? Sample answer for Residence Steward

When making decisions as a Residence Steward, I believe in a collaborative approach that leverages the insights and experiences of both my manager and my team members. Here’s how I typically involve them in the decision-making process:

**Gather Information**: First, I assess the situation and gather relevant data about the issue at hand. This might include feedback from residents, maintenance reports, or insights from previous experiences.

**Consult with My Manager**: I schedule a meeting with my manager to discuss the situation. I present the information I’ve gathered, outline potential options, and seek their input. Their experience and perspective can be invaluable, and it ensures that any decisions align with the overall goals of the residence.

**Engage the Team**: After discussing with my manager, I involve my team members. I facilitate a brainstorming session where everyone can contribute ideas and solutions. This helps to foster a sense of ownership and encourages diverse perspectives, which can lead to more robust decisions.

**Evaluate Options**: Together, we evaluate the potential options based on practicality, impact on residents, and alignment with our operational objectives. We weigh the pros and cons, considering any feedback from both management and team members.

**Make the Decision**: After gathering input from both my manager and my team, I synthesize the information and make a decision that reflects our collective insights. I ensure that it is clearly communicated to everyone involved.

**Implement and Follow Up**: Once the decision is made, I take the lead on implementing it while keeping my manager informed on progress. I also establish a feedback loop, checking in with my team and residents to assess how well the decision is working and making adjustments if necessary.

By involving my manager and team in the decision-making process, I can ensure that we make well-informed choices that benefit both residents and the residence as a whole.